Customer satisfaction is our priority. We strive to provide the most competent and friendly customer support to help you with any questions you may have.
Our technical services team is available 24/7 to provide the support you need to keep your facility running smoothly with maximum uptime.
Our support services include:
Direct phone contact with Technical Services during business hours and an after-hours emergency number.
Troubleshooting technical challenges with you and providing resources to correct issues.
Replacement parts if a challenge persists or we will visit your site to ensure your facility is running safely and reliably.
Keep your site in top condition.
ComTech offers comprehensive maintenance services.
ComTech is committed to creating the best service experience for you. We continually work to identify ways to further minimize any downtime, reduce overall costs, and improve your ability to accurately budget your alternative fuel and maintenance fees. As part of our commitment to provide exceptional service we offer all-inclusive contracts.
- monthly preventative maintenance,
- regularly scheduled visits, and
- emergency service calls
Whether ComTech has been involved with your site from conception or we contributed to your project along the way, we look forward to working with you to provide the quality and breadth of service you deserve!
For ComTech Support or Maintenance Inquiries:
In order to maximize uptime and keep your refuelling equipment running smoothly, Swift and Kraus Global recommend you keep a selection of vital parts on hand. For a complete list contact our Technical Services team.
For emergency situations when you require additional support immediately, we stock limited quantities of a variety of parts that can be shipped overnight. We know your equipment well, so by providing only minimal information we can determine the exact configuration of your equipment to ensure you receive the right part every time.
For additional parts information or to speak to a Service Technician directly.
For Swift or Kraus Support, Troubleshooting, Error Code or Refuelling Equipment Questions:
Take advantage of our refuelling equipment training for all your technical staff.
Efficiency is the life blood of any fleet. In order to keep your refuelling equipment well maintained and running at peak performance ensure your technicians are trained by a ComTech Technical Services trainer. Whether your technicians are seasoned professionals or new to the alternative fuel industry, ComTech offers high quality, hands-on training ensuring your team has an excellent understanding of your refueling equipment and dispensers.
Our training programs include equipment installation, set up and start up procedures, operation and maintenance, settings and parameters, and troubleshooting.
This interactive 2-day program uses a variety of multimedia, traditional classroom style documentation and hands on experience to develop skills essential for success in the field. Class size is limited to ensure an intimate setting for hands on work and greatest success.
If you have a specific training request we will create a custom program based on your requirements.
For more information please call